Terms of Service

Last updated: July 22, 2026

These Terms of Service ("Terms") govern your use of the ProMount Home Services website and your engagement of installation services arranged through us. By using this website or booking a service, you agree to these Terms.

Our Service

ProMount Home Services arranges TV mounting and related home installation services performed by qualified, independent installation professionals. Quotes provided by phone are estimates based on the information you supply; final pricing is confirmed before work begins. If on-site conditions differ materially from what was described (for example, a different wall material), the technician will explain any price change and obtain your approval before proceeding.

Appointments and Cancellations

• Appointment windows are estimates and may be affected by prior jobs, traffic, or weather. We will notify you of significant delays.
• You may cancel or reschedule at no charge with at least 4 hours' notice before your appointment window.
• An adult (18+) must be present at the service address during the appointment.

Customer Responsibilities

• Provide accurate information about your TV, mount (if supplied by you), and wall type when requesting a quote.
• Ensure clear access to the installation area and disclose any known in-wall hazards (e.g., known electrical, plumbing, or gas lines in the mounting area).
• Obtain any permissions required by a landlord or homeowners association before installation.

Workmanship Guarantee

Installations are backed by a 90-day workmanship guarantee. If a mount installed through us shifts, tilts, or loosens under normal use within 90 days of installation, we will return and correct it at no charge. This guarantee does not cover damage caused by misuse, modification of the installation, customer-supplied defective brackets, or structural issues within the wall itself.

Limitation of Liability

To the maximum extent permitted by law, our total liability arising from any service is limited to the amount you paid for that service. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

Payments

Payment is due upon completion of service unless otherwise agreed. Accepted payment methods are confirmed at booking.

Website Use

Content on this website is provided for general information about our services. You may not copy, scrape, or reuse site content for commercial purposes without permission.

Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page. Continued use of the website or services after changes constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email support@tvmountes.com or call (855) 555-0123.