Privacy Policy

Last updated: July 22, 2026

This Privacy Policy describes how ProMount Home Services ("we," "us," or "our") collects, uses, and shares information when you visit our website or contact us for TV mounting and installation services.

Information We Collect

• Information you provide: name, phone number, email address, service address, and details about your requested service when you call us, submit a callback form, or email us.
• Call information: when you call our phone number, we may record or monitor the call for quality assurance and to process your service request. You will be notified of recording where required by law.
• Automatically collected information: IP address, browser type, device type, pages visited, referring pages, and approximate location, collected through cookies and similar technologies.

How We Use Your Information

• To provide quotes, schedule appointments, and deliver requested services.
• To connect you with a qualified, independent installation professional in your area.
• To respond to inquiries and provide customer support.
• To improve our website, services, and advertising.
• To comply with legal obligations.

Cookies and Advertising

We use cookies and similar technologies, including analytics tools and advertising pixels (such as the Meta Pixel and Google tags), to measure website traffic, understand how visitors use our site, and measure the effectiveness of our advertising. These tools may collect information about your visit, such as pages viewed and actions taken, and associate it with your device.

You can control cookies through your browser settings. To learn about how Meta uses data collected via the Meta Pixel, or to manage your ad preferences, visit Meta's privacy settings. For Google, visit Google's Ads Settings.

How We Share Information

• Service professionals: we share your contact details and job information with the independent installation professional assigned to your request so they can perform the service.
• Service providers: vendors that support our operations, such as call routing, web hosting, analytics, and advertising platforms.
• Legal requirements: when required by law, subpoena, or to protect our rights and safety.

We do not sell your personal information to unrelated third parties for their own marketing purposes.

Text Messages and Calls

If you provide your phone number, you consent to receive calls and text messages from us regarding your quote or service request. Message and data rates may apply. You may opt out of texts at any time by replying STOP.

Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain sharing for targeted advertising. To exercise these rights, contact us at support@tvmountes.com or call (855) 555-0123. We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

Questions about this Privacy Policy? Email support@tvmountes.com or call (855) 555-0123.